PRIVACY POLICY

In this policy, “we”, “our”, “us” or means Auspride Media Pty Ltd (ABN: 72 165 820 422), trading as JL Care.

This privacy policy sets out how JL Care uses and protects any information that you give to JL Care when you use this website. JL Care is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy. JL Care may changes this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.

WHAT WE COLLECT

We do not collect Personal Information about you, except when you provide it to us. We collect and use Personal Information from customers, users or visitors of our websites, social medial channels, products or services. The type of Personal Information that we collect, and use depends on the type of dealings that you have with us and can include your name, address, telephone number, e-mail address, postal or delivery address, date of birth, billing information (such as credit card and bank account details), information about the products and services you have ordered or enquired about and your beauty profile. If you would prefer that we do not collect any Personal Information from you, please do not provide us with any such information.

When you submit your Personal Information to us, or by using, browsing or accessing our websites or social media channels, you are giving your consent to the collection, use and disclosure of your Personal Information as set forth in this Privacy Policy.

Where we have collected Personal Information about you from another source, we will take reasonable steps to ensure that you are made aware of the following:

  • The fact that we have collected Personal Information about you and how you can contact us regarding the collection of such information;
  • How you can gain access to the Personal Information collected;
  • Why we collected the Personal Information;
  • Who we would usually disclose such Personal Information to;
  • Any law requiring us to collect Personal Information

You have no obligation to provide any information requested by us however, we may not be able to provide you with the products or services you require should the provision of the product or service depend on the collection of that information, including if the collection of that information is required by law.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and for the following reasons in particular:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, exclusive offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests and concerns.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unanthorised access or disclosure, we have put in place a suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When purchasing from JL Care your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology, which is also the industry standard. You can confirm this by looking for the ‘padlock’ symbol in your web browser’s status bar on checkout. If you have any questions regarding our security policy, please contact our customer support center at XXXXXXXXXX.

JL Care respects your privacy and will keep all your personal details secure and confidential. We guarantee to never disclose, sell, rent or exchange your personal details to any third party or any reason, unless required by law. We only collect details that are necessary to process your order.

JL Care is secured by Commonwealth Bank Commweb Gateway. We accept the following payment methods:

  • Credit Cards excluding American Express & Diners Club
  • PayPal
  • Direct deposit

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website and tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@jlcare.com.au. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Privacy Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at PO Box Q669 Queen Victoria Building Nsw 1230.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.